Privacy Policy
Last Updated: December 15, 2025
SoloMesh ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solomesh.com and use our services, including SoloMesh Mobile, Smart AI Employee, My Happy Place Homes, and For Lifey.
1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or inquiry forms
- Place a preorder for SoloMesh Mobile
- Create an account with any of our services
- Subscribe to our newsletter or updates
- Communicate with us via email or phone
This information may include:
- Name (first and last)
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through Stripe)
- Company name and industry (for business inquiries)
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on pages
- Referring website or source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and preorders
- Respond to your inquiries and provide customer support
- Send transactional emails (order confirmations, shipping updates)
- Send marketing communications (only with your consent)
- Improve our website and services
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
We may share your information with:
- Service Providers: Third parties that help us operate our business, including payment processors (Stripe), email services, and cloud hosting providers
- Business Partners: When you inquire about specific services like My Happy Place Homes, we may share relevant information with our real estate partners
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
4. Payment Information
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your full credit card number on our servers. Stripe's privacy policy governs the collection and use of your payment information.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services
- Provide relevant content
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at info@solomesh.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.
11. AI Communications
By submitting inquiries through our website, you acknowledge that responses may be generated or assisted by artificial intelligence systems. We use AI to help provide faster and more comprehensive customer service.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
SoloMesh
Email: info@solomesh.com
Website: solomesh.com/contact